checkfocus

CheckFocus Support

Get help with focus timers, focus rooms, records, subscriptions, certificates, notifications, login, and account deletion.

Contact support

If you need help, email us with your device type, app version, login method, and a short description of the issue.

Response time: Usually within 1-3 business days.
Company: Luna
Address: 501, 13 Jangcheon-ro 19beon-gil, Michuhol-gu, Incheon, Korea

Login and account

CheckFocus supports guest mode and Google or Apple sign-in. You can delete your CheckFocus account from Profile > Account management > Delete account.

Subscriptions

Premium subscriptions are managed by Google Play or the App Store. If you cancel, store policies determine the remaining access period and refunds.

Focus rooms

Open focus rooms use local device time for display. Free users may have room limits, while Premium users can create and join more rooms.

Records and certificates

Records are saved after eligible focus goals or focus room sessions complete. Premium certificate links can be viewed from the Record tab.

Notifications

Focus reminders, check-in alerts, and background return warnings require notification permission and may depend on device battery settings.

Privacy

For personal data details, review the Privacy Policy linked above or contact us by email.